Hail, flood and freeze: what your policy really pays

A plain-language guide to Texas weather claims, with sample deductible math and the exclusions we check first.

Flooded residential street with flood barriers after heavy rain
30-day waiton most new flood policies

Texas weather, translated into plain coverage

Pick a storm. We will show you what a typical policy pays for and the fine print our agents check first.

Spring hail and straight-line wind

Spring hail and straight-line wind

North Bexar and Comal counties see some of the most frequent hail in the country. Most damage is covered, but your roof deductible decides the check.

Usually covered

  • Roof, siding and window damage
  • Fallen trees that hit the house
  • Hail on cars with comprehensive

Our agents check

  • Percentage wind and hail deductibles
  • Roofs paid at actual cash value
  • Cosmetic metal roof exclusions
Read the hail & flood guide

Which policy pays for which storm

Typical outcomes. Your policy wording, endorsements and exclusions control every claim.

What happenedHomeownersFlood policyAuto comprehensive
Hail damages your roofYes, after wind and hail deductibleNoNot applicable
Creek overflows into your living roomNo (flood exclusion)Yes, after 30-day waitNot applicable
Wind-driven rain through a storm-damaged roofUsually yesNoNot applicable
Car floods in a low-water crossingNoNoYes, with comprehensive
Pipe bursts during a freezeUsually yes (sudden and accidental)NoNot applicable
Sewer backs up into the houseOnly with water backup endorsementOnly if caused by a floodNot applicable

Percentage deductibles in real dollars

Many Texas home policies use a wind and hail deductible based on your dwelling limit, not a flat amount.

Dwelling limit1% deductible2% deductible
$250,000$2,500$5,000
$350,000$3,500$7,000
$500,000$5,000$10,000

Sample math for illustration.

Read: how to read your roof deductible
Fallen tree in a green field under stormy skies
Up to 25% offwith Class 4 roofs (sample)

Before storm season checklist

  1. 01Photograph your roof, gutters and home exterior every spring
  2. 02Keep roof installation receipts and Class 4 certificates
  3. 03Check your flood zone and buy flood coverage 30+ days before storm season
  4. 04Store your carrier's claim number and policy number in your phone
  5. 05Know which low-water crossings to avoid on your commute
  6. 06Insulate exposed pipes and know where your main water shutoff is

Weather coverage questions

No. Flooding from rising water requires a separate flood policy, which usually has a 30-day waiting period.

Many carriers offer discounts for Class 4 impact-resistant shingles. Keep your installation certificate and send it to us.

It is happening more often in Texas. Call us as soon as you get the notice and we will shop replacement coverage before the policy ends.

Check your roof and flood coverage

Real agents in San Antonio, answers in English or Spanish, and no obligation to switch.

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